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I love Belval
The Sudstroum counter inside Belval Plaza, seen through the glass frontage, with a large yellow circular logo reading SUD STROUM with a plug motif, a wood-panelled interior with a screen and brochure shelves, and pictograms on the door for electricity, internet and television.
Daily Life & Services

Sudstroum

Sudstroum's customer counter inside Belval Plaza, for electricity, internet and television contracts. Open weekdays, with a half-hour break at one.

Sudstroum is the energy supplier owned by the communes of the south, and this is its customer counter inside Belval Plaza 2, opposite the supermarket exit. Three things are handled here rather than one: electricity, internet and television, all signed on the glass.

It is somewhere to go rather than a call centre. Contracts, moves, meter questions and bills can be dealt with across the counter, weekdays from nine.

It closes for thirty minutes at one o’clock. The Biergeramt a few doors along stays open through lunch, so if you are doing both in the same trip, do Sudstroum first.

Getting there

Address
14 Avenue du Rock'n'Roll, Belval Plaza 2, L-4361 Esch-sur-Alzette

Contact

Phone
+352 26 783 787-686
Email
backoffice@sudstroum.lu

Opening hours

Monday9:00–13:00, 13:30–17:00Tuesday9:00–13:00, 13:30–17:00Wednesday9:00–13:00, 13:30–17:00Thursday9:00–13:00, 13:30–17:00Friday9:00–13:00, 13:30–17:00SaturdayClosedSundayClosed

Good to know

Best for
Electricity contracts · Internet and television · Sorting a bill or a move in person rather than by phone

Local tip: It shuts for half an hour at one, which is easy to miss because the Biergeramt a few doors along does not, and electricity, internet and television are all handled at the same counter.

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